
Digital - April 2021
Beauty. Yves Rocher pushes digital boundaries
For Europe and international sales, the Yves Rocher cosmetics retailer (with fully-owned subsidiaries in 25 countries) is continuing transformation to a digital business. Sales were significantly disrupted in 2020, but a robust trading model built around channels ensured stability. “Our specificity at Yves Rocher is that we have always been omnichannel,” said Alexandre Rubin, Chief Executive Officer of Yves Rocher in France. “We have a well-established omnichannel D.N.A., based on a mail order, physical stores and strong e-commerce. We allow each country to select and run their own partners and channels. We don’t have a rigid rule that says “deploy the same model everywhere”. In 2020, store closures due to Covid-19 caused great...
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Digital, Europe, World news - March 2021
Italy. E-commerce is progressing, except in the food sector
According to Mr. Fabrizio Valente, C.E.O. of the Milan-based retail consultancy Kikilab, the pace of adopting online retail in Italy has been...
Digital, Europe - March 2021
Russia adopts facial recognition payment
In March 2021, Russia’s largest grocery retailer X5 launched a facial recognition payment system in partnership with Visa and the state-owned bank...
In the United Kingdom, the rise of e-commerce raises a painful question for the department store sector. Are very large flagships still...
In the retail industry, are podcasts a relevant marketing tool? Can we really rely on this format to sell furniture without consumers...
Asia, World news - March 2021
Rental income rises for China’s luxury malls
The annual results of the major retail landlords show how much the closure of external borders benefited the luxury brands and retailers...
Africa, Middle East, Asia - March 2021
Beauty. Faced with higher Asian competition, A.S. Watson is eyeing the Middle East
The Asian drugstore retailer A.S. Watson aims to open 100 stores in the Middle East by 2025 via a franchising agreement with...
Americas, Asia, World news - March 2021
The Korean e-commerce giant is eyeing the New York Stock Exchange
At the beginning of March 2021, the Korean e-commerce company Coupang went public in the U.S.A. with a valuation of US$109 billion....
Retailers in Europe, Asia and the U.S.A. are being hit by a global shortage of sea containers. Although 180 million containers are...
For the Danish toy retailer Lego (678 stores in the end of December), 2020 was the year for breaking records. Boosted by...