Category: Americas
Americas, Digital, Europe, People - July 2020
François Loviton: Carrefour takes orders by “OK Google”
François Loviton the Retail Director at Google since 2015, announced a voice-driven retail partnership (Voice Commerce) with Carrefour. This world-first was announced...
Americas, Digital, People - July 2020
Starbucks: Kevin Johnson believes in on-the-go coffee services
Lesser known than founder Howard Schultz who made Starbucks a global chain, Kevin Johnson is today the captain of a ship in...
Whilst 378 points of sale of the American department store chain Nordstrom (US$15 billion turnover in 2019, -2.2%) are gradually reopening in...
Americas, Digital, Europe - July 2020
D.I.Y. acceleates on digital tools
The D.I.Y. group Kingfisher announced a new strategic plan “Powered by Kingfisher” which places e-commerce at the heart of all business activities....
A change of mindset, a new “holistic” approach to business, integrating all channels (including Amazon, Facebook and Google) without taboos. This is...
Americas, Europe - July 2020
Fashion: Change or sink?
How will textile retailers reinvent a business to succeed after the Covid-19 crisis? For the time being, bad news is piling up....
Prioritise omnichannel projects. The speakers were unanimous. The health crisis, and more particularly the lockdown, saved months and even years off their...
Americas, Digital - July 2020
Facebook, a sales channel like any other
In the midst of the crisis, Mark Zuckerberg announced the launch of Facebook Shops, a free feature for merchants that allows them...
According to eMarketer, China will become the world’s largest retail market sooner than expected, partly due to the health crisis. The e-commerce...
Decathlon (2,193 stores in 54 countries, turnover of €12.4 billion in 2019), is deploying a mobile checkout system in 81 German stores...
