Category: Digital
Americas, Digital, Europe, People - July 2020
François Loviton: Carrefour takes orders by “OK Google”
François Loviton the Retail Director at Google since 2015, announced a voice-driven retail partnership (Voice Commerce) with Carrefour. This world-first was announced...
Americas, Digital, People - July 2020
Starbucks: Kevin Johnson believes in on-the-go coffee services
Lesser known than founder Howard Schultz who made Starbucks a global chain, Kevin Johnson is today the captain of a ship in...
Digital, People - July 2020
Expert view: “Accurate data helps fashion to be more responsible and omnichannel”
Régine Eveno: In adding FashionCube, the Mulliez Family Association acquired tools for reflection and collaboration between fashion brands. What is your strategy? ...
Asia, Digital, Retail concept - July 2020
CONCEPT OF THE MONTH – Shiseido Beauty Square: When beauty becomes a show
In mid-June, luxury cosmetics brand Shiseido (sales of US$2 billion in Q1 2020 ending March 31, down by 17.1% from the previous...
Whilst 378 points of sale of the American department store chain Nordstrom (US$15 billion turnover in 2019, -2.2%) are gradually reopening in...
Americas, Digital, Europe - July 2020
D.I.Y. acceleates on digital tools
The D.I.Y. group Kingfisher announced a new strategic plan “Powered by Kingfisher” which places e-commerce at the heart of all business activities....
Digital, Europe - July 2020
Discounters converted to click & collect?
Discount supermarket chains Aldi and Lidl are ready to accelerate home delivery, meeting an increasing demand for online shopping as driven by...
A change of mindset, a new “holistic” approach to business, integrating all channels (including Amazon, Facebook and Google) without taboos. This is...
Prioritise omnichannel projects. The speakers were unanimous. The health crisis, and more particularly the lockdown, saved months and even years off their...
Americas, Digital - July 2020
Facebook, a sales channel like any other
In the midst of the crisis, Mark Zuckerberg announced the launch of Facebook Shops, a free feature for merchants that allows them...
